Let me finish: how to stop interrupting… and change the world

According to the Gottman Institute in Seattle, three years ago the average listening time of even professional listeners was 20 seconds. Now it is 11. Eleven seconds! And so we interrupt. All of us. We move through our days and years interrupting others and failing to foil it when others interrupt us. Interruption diminishes us. … Continue reading Let me finish: how to stop interrupting… and change the world

Kindness nuggets from World Kindness Day and Kindfest 2020

It was World Kindness Day on 13 November 2020 and to celebrate a team of volunteers under the banner #teamkind organised a fantastic virtual event called Kindfest 2020.Featuring over 120 speakers, the event proved that kindness is very much thriving and making the world a better, brighter place. Now the lovely people at The Kind … Continue reading Kindness nuggets from World Kindness Day and Kindfest 2020

From beggars to buskers: what can modern charities learn from street artists?

Walking past a beggar can be a deeply uncomfortable experience. Clocking the beggar from afar, most of us immediately start to play arguments in our minds: to give or not to give? As we reach the beggar, we steel ourselves for the ask – ‘spare any change guv?’ – and we are forced to confront … Continue reading From beggars to buskers: what can modern charities learn from street artists?

“How much will you raise?” The importance of benchmarking and Return on Investment fundraising data

“How much should we be raising for our investment in fundraising?” is a question that is asked very frequently. The answer can be very complicated. But it’s an important question that needs answering, of course and there’s not been enough good data to help fundraisers and charity decision makers (senior managers) to work out which areas … Continue reading “How much will you raise?” The importance of benchmarking and Return on Investment fundraising data

Myth Busting: Trust in Charities is NOT Declining

“The Edelman Trust Barometer, an annual study looking into how public trust has changed across the world, found that confidence in the government, nonprofits, the media, and business has collapsed.” All it takes is a single bar chart showing trust going down and our brains move into hyper-speed to support this emerging story.  Scandals, abuse of … Continue reading Myth Busting: Trust in Charities is NOT Declining

The Truth About High-Performing Major Gift Officers

CDOs are always looking for ways to monitor, evaluate, and improve MGO performance, but the absence of industry benchmarks makes this task challenging. To meet the growing demand for industry-wide MGO performance data, our Philanthropy Leadership Council experts asked 132 major gift officers from 40 institutions to tell us about their activities and performance. This … Continue reading The Truth About High-Performing Major Gift Officers