Now in its fifth year, the Charity Digital Skills Report is an annual barometer of digital skills, attitudes and support needs across the sector. The report tracks how these have changed year on year and analyses how other key building blocks for digital change are progressing, including understanding user needs, leadership, strategy and governance. The … Continue reading 60% of charities now have a digital strategy
Before data science became mainstream, data quality was mostly mentioned for the reports delivered to internal or external clients. Nowadays, because machine learning requires a large amount of training data, the internal datasets within an organization are in high demand. In addition, the analytics are always hungry for data and constantly search for data assets … Continue reading 7 Steps to Ensure and Sustain Data Quality
Every organisation wants to design digital solutions with a rich user experience. To do this, they need a thorough understanding of how people interact with technology and experience these solutions. As humans we are hardwired to spot certain patterns and responses in our surroundings. We use these responses and patterns when we are solving problems … Continue reading How to design kick-ass pages and products by simply asking some questions
The ICO says public sector organisations can send ‘promotional’ messages which would not be classed as direct marketing, if they are necessary for a public task or function. This is significant. ‘Promotional’ messages have always been considered as ‘direct marketing’ before, regardless of whether they are sent by commercial companies, not-for-profits or the public sector. It … Continue reading Most public sector messages are not direct marketing
Almost all data is a recording of past events - what has happened before. People have to explore and analyze it to find historical truth, in the hopes it can reveal trends, inform the next direction to take, and act as a guide for the actions necessary to improve the future. For analysts in an … Continue reading Data doesn’t speak for itself: Why data storytelling is important
With more than a trillion dollars flowing in 2017 from donors and government agencies to grantees in the United States alone, online thieves have discovered fertile hunting ground. Cyberattacks have only gotten more clever, and the stakes higher. To thwart hackers, organizations in the philanthropy space need to focus on both common security practices and … Continue reading Philanthropy and Cyber-Security
Donor retention was 45.5% at the end of 2017, which is not an inspiring number. So, why should my organization be focused on donor retention? One major reason is financial – it costs less to motivate an existing donor to donate again, versus attracting new donors. In addition, you already know that they believe in … Continue reading Does Your Nonprofit Need a New Donor Retention Strategy?
It is often difficult to find similarities between philanthropy and the commercial world (asking for a donation is not the same thing as sales). One area where commonality can be found is the drive for change. The impact of fundraising drives change within your organisation, your community and maybe even the world. Driving change is … Continue reading Leadership and the art of plate spinning
Want to know who’s cooler at using technology to raise money than your average well-funded university or nonprofit? Malala, that’s who. Also, the United Way. The Count Basie Center for the Arts, Wake Forest University, Cushing Academy, and 200+ other nonprofits that have signed up with The Giving Block to accept cryptocurrencies. “Oh, cryptocurrency. Pfft!” you might be thinking. … Continue reading Is your nonprofit missing out on a huge crypto-tunity?
Last year, most nonprofits successfully pivoted to virtual engagement, increased services to meet demands and grappled with fundraising declines. In 2021, these emerging trends and others will have critical implications that extend well beyond fundraising and stewardship. Equity And InclusionVirtual Employee EngagementCollective Displacement: Remote WorkMental Health And WellbeingFlexibility And 'Futureproofing' While we've come a long … Continue reading Five Emerging Nonprofit Trends In 2021