For most advancement shops, annual giving is the black hole of fundraising: a generic ask to a mass audience. But what if you could deliver a meaningful, personalized experience for all of your donors—without increasing the resources needed or time and energy spent? In this whitepaper, you’ll learn how to segment your constituents to personalize […]Read More Guide to Annual Giving Donor Segmentation
There’s no question that customer experience (CX) is a data-driven discipline. After all, at the foundation of most CX programs are close-ended surveys designed to capture and analyze customer feedback. Yes, metrics are a crucial element of every successful CX program. With metrics, you can establish a clear performance baseline and track trends based on […]Read More More Than Just Data: Why Actionable Insights Matter
Big Data is not just the ability to store large amounts of data, more important is what we can do to the data in that large volume, how we use the data with such large volumes. One of its uses is for data analysis needs. Big Data Analysis can be done in order to assist […]Read More Big Data Analysis
Traditionally, enterprises have focused their data strategies around business intelligence (BI), but the rise of predictive and prescriptive analytics platforms, in part thanks to machine learning and artificial intelligence, is changing the equation. Even business intelligence itself is evolving, tipping in capabilities previously exclusive to business analytics platforms. Analysts and consultants agree that understanding the […]Read More Business intelligence vs. business analytics: Where BI fits into your data strategy
Utilising data to make better business decisions is on the agenda for the majority of organisations, with almost three-quarters (74%) saying they want to be “data-driven,” according to a study by Forrester. However, data is only valuable if it transpires into meaningful actions – only 29% of organisations said their data efforts have led to […]Read More What’s the difference between data, analytics and insights experts?
Five key figures in fundraising tech reflect on how technology has changed fundraising and what’s next. With contributions from Mike Gianoni (President and CEO, Blackbaud), Bill Strathmann (CEO, Network for Good), Mike Geiger, M.B.A., C.P.A. (President and CEO, Association of Fundraising Professionals), Steve Spinner (CEO, RevUp Software) and Jean-Paul Guilbault (President and CEO, Community Brands). […]Read More Experts on How Technology Is Changing the Future of Fundraising
It’s important to be aware of data protection legislation across the globe so that non-profits are familiar with requirements. If nothing else, these requirements tend to become the norm and therefore shape the expectations of your donors and supporters. The CCPA applies to “businesses.” The Act defines that term to include any legal entity (e.g., […]Read More Does the CCPA apply to non-profits?
The California Consumer Privacy Act will effectively be the US national data privacy standard for consumer business and brands when it takes effect on January 1, 2020. (Although enforcement by the California attorney general has been delayed until June 2020, individual and class-action law suits may begin immediately.) As of this writing, that’s precisely 12 […]Read More Attention marketers: in 12 weeks, the CCPA will be the national data privacy standard. Here’s why.
The California Consumer Privacy Act could have more repercussions on U.S. companies than the European Union’s General Data Protection Regulation (GDPR) that went into effect in 2018. The California law doesn’t have some of GDPR’s most onerous requirements, such as the narrow 72-hour window in which a company must report a breach. In other respects, […]Read More California Consumer Privacy Act (CCPA): What you need to know to be compliant