It was World Kindness Day on 13 November 2020 and to celebrate a team of volunteers under the banner #teamkind organised a fantastic virtual event called Kindfest 2020.

Featuring over 120 speakers, the event proved that kindness is very much thriving and making the world a better, brighter place. Now the lovely people at The Kind Penguins collated what they learnt on the day and have shared them as seven nuggets of kindness.

Whether you are managing a team, dealing with prospects, loved ones or tricky customers, following these kindness nuggets can help you create a better and productive environment.

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