On the Road to Better Donor Communication

With all that’s gone on this year, if you’re still sending generic, organization-centered communication, you’re doing a huge disservice. There has been some conflict about donor-centered vs community-centered, and Ann Green thinks we can have both. What you don’t want is to be organization-centered. You can’t communicate with your donors without focusing on them. This … Continue reading On the Road to Better Donor Communication

Inclusive communications in the fundraising and philanthropy sectors

Generations of fundraisers and NGOs have been conditioned to a very insidious formula for the way we fundraise. This formula has evolved, it has mutated, but it is still very much alive. Essentially, this formula rests on humanising the donor, and then predominantly the white donor, and on dehumanising the predominantly non-white beneficiaries and more … Continue reading Inclusive communications in the fundraising and philanthropy sectors

“Othering” Language akin to Poverty Porn: Is Your Nonprofit Guilty?

“Poverty porn” refers to the use of pictures, video, the written word, and other forms of communication to present participant stories through a victimizing lens. These elicit feelings of pity and motivate donors to give. These media show helpless, passive victims just waiting for someone to rescue them. While dehumanizing language may bring in funding, … Continue reading “Othering” Language akin to Poverty Porn: Is Your Nonprofit Guilty?

10 Ways Your Brain Reacts to Uncertain Times

Volatility. Uncertainty. Complexity. Ambiguity. These four words (shorthanded to “VUCA”) describe the type of high-stress, high-demand scenarios that can rapidly degrade one of our most powerful and influential brain systems: our attention. During uncertain times, we are all living in VUCA conditions. Compounding the constant health and economic concerns, we are facing unprecedented levels of … Continue reading 10 Ways Your Brain Reacts to Uncertain Times

A Mental Trick to Help with Challenging Conversations

Imagine the colleague with whom you have a very challenging relationship, the person who makes the most innocuous conversation tense and uncomfortable. Now imagine the following scenario: You’re sitting at your desk working away when a message from that person pops up on your screen. You open the message and it reads: “I got the … Continue reading A Mental Trick to Help with Challenging Conversations

Five For-Profit Practices That Philanthropy Should Avoid

Judy Park, Kavya Shankar and a group of Stanford MBA students interviewed millennial donors from the Silicon Valley startup world and these conservations showed a pattern of overreliance on certain for-profit principles in the nonprofit realm, despite potential flaws. One young tech executive in San Francisco said she wanted to maximize return on investment. The … Continue reading Five For-Profit Practices That Philanthropy Should Avoid