The Truth About High-Performing Major Gift Officers

CDOs are always looking for ways to monitor, evaluate, and improve MGO performance, but the absence of industry benchmarks makes this task challenging. To meet the growing demand for industry-wide MGO performance data, our Philanthropy Leadership Council experts asked 132 major gift officers from 40 institutions to tell us about their activities and performance. This … Continue reading The Truth About High-Performing Major Gift Officers

The default nonprofit board model is archaic and toxic; let’s try some new models

Board members are volunteers who contribute time, money, talents, connections, and even the occasional shoulder to cry on during challenging moments. We owe a lot to the brilliant board members out there who are helping us make the world better every day. However, we need to admit that boards in general are seriously problematic. For … Continue reading The default nonprofit board model is archaic and toxic; let’s try some new models

The science of influencing people: six ways to win an argument

Psychological studies show that people fail to notice the logical fallacies in an argument if the conclusion supports their viewpoint; if they are shown contrary evidence, however, they will be far more critical of the tiniest hole in the argument. This phenomenon is known as “motivated reasoning”. A high standard of education doesn’t necessarily protect … Continue reading The science of influencing people: six ways to win an argument

Love in the time of COVID-19: How empathy can strengthen a business

Often derided as being of little tangible value, with the very term ‘soft skill’ being viewed as laughable, empathy is not always considered vital to business activity. But in reality, empathy packs a punch that few might expect, and can actually help to strengthen a business. Compassion and understanding can help put employees at ease; … Continue reading Love in the time of COVID-19: How empathy can strengthen a business

16 Fundraising Success Metrics to Start Tracking

Measuring performance is a crucial step that nonprofits must take to succeed. There’s no better way of isolating and troubleshooting any ongoing problems. And worry not, there’s no shortage of methods of measuring performance. They’re called fundraising success metrics here, but they are also often referred to as key performance indicators (KPIs). These metrics are … Continue reading 16 Fundraising Success Metrics to Start Tracking