On 26 January 2021, the Dutch government unanimously approved two amendments to the proposed Telecommunications Act, softening the rules for charities in contrast with legislation for businesses.

The former proposal for the Dutch Telecommunications Act restricted organisations from contacting individuals who have not opted in for marketing calls unless they have a financial relationship as customers or, in the case of charities, donors. But in a landmark ruling, these amendments broaden the concept of what constitutes a customer relationship, widening the boundaries for those who charities can call to include volunteers and supporters who do not currently donate financially. 

Although this decision only affects the Dutch (and many countries don’t have such strict Telecommunications acts), the decision recognises that charities are of great social importance and that their income is often highly dependent on telephone fundraising. Hopefully this view continues to be recognised.

Read more about this by following the link below:


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