Where brand and fundraising meet. The case for a case for support.

Fundraising is focussed on the bottom line. Hard, tangible cash. Facts and figures. Brand is about perception. The heart and mind of the audience. Intangible feelings. OK, so I’m being purposefully black and white. But everyone of my friends in the sector feels that brand and fundraising teams need to work better together. And with … Continue reading Where brand and fundraising meet. The case for a case for support.

More Than Just Data: Why Actionable Insights Matter

There’s no question that customer experience (CX) is a data-driven discipline. After all, at the foundation of most CX programs are close-ended surveys designed to capture and analyze customer feedback. Yes, metrics are a crucial element of every successful CX program. With metrics, you can establish a clear performance baseline and track trends based on … Continue reading More Than Just Data: Why Actionable Insights Matter

Business intelligence vs. business analytics: Where BI fits into your data strategy

Traditionally, enterprises have focused their data strategies around business intelligence (BI), but the rise of predictive and prescriptive analytics platforms, in part thanks to machine learning and artificial intelligence, is changing the equation. Even business intelligence itself is evolving, tipping in capabilities previously exclusive to business analytics platforms. Analysts and consultants agree that understanding the … Continue reading Business intelligence vs. business analytics: Where BI fits into your data strategy

What’s the difference between data, analytics and insights experts?

Utilising data to make better business decisions is on the agenda for the majority of organisations, with almost three-quarters (74%) saying they want to be “data-driven,” according to a study by Forrester. However, data is only valuable if it transpires into meaningful actions - only 29% of organisations said their data efforts have led to … Continue reading What’s the difference between data, analytics and insights experts?

Experts on How Technology Is Changing the Future of Fundraising

Five key figures in fundraising tech reflect on how technology has changed fundraising and what's next. With contributions from Mike Gianoni (President and CEO, Blackbaud), Bill Strathmann (CEO, Network for Good), Mike Geiger, M.B.A., C.P.A. (President and CEO, Association of Fundraising Professionals), Steve Spinner (CEO, RevUp Software) and Jean-Paul Guilbault (President and CEO, Community Brands). … Continue reading Experts on How Technology Is Changing the Future of Fundraising